Tel: +44 (0) 191 516 6200

Bitesize Business

September 8, 2020 @ 9:30 am – September 29, 2020 @ 1:00 pm

Short, snappy, knowledge packed sessions to fill your business brain!

So what is Bitesize Business?

With time and knowledge being two of the biggest pressures facing small & medium-sized businesses, NBSL have created a series of short and snappy sessions exclusively for County Durham businesses to help improve their know-how on a range of business basics.

The current programme is now available online until it’s safe to return to our easily accessible locations across County Durham. The online sessions will continue to be held in a friendly and open atmosphere allowing you to pick up Bitesize Business tips and tricks to help your business and make the difference to your day.

Have a look at the range of bitesize sessions taking place and simply pick and mix to provide you with the support you need.

Session Date Overview Location
Customer Experience Impact 8th September 2020 “Happy to Help” – Set yourself apart by creating an exceptional customer experience strategy & customer connections through exploring the customer journey with your organisation Online
Sales Techniques (Keep on Selling) 15th September 2020 Create a personal, relatable sales strategy to boost revenue, convert sales and build relationships with your customers to maximise business opportunities. Win business, make money and grow Online
Pitch Perfect (How to create a winning sales pitch) 22nd September 2020 Sales pitches can make or break the deal, whether pitching formally or informally it great to have it nailed down before you speak to potential customers. This session provides an opportunity to develop & practice the perfect pitch using tried and tested techniques. Online
Lead by Example 29th September 2020 This bitesize session gives you the opportunity to make the transition to an effective leader/manager and is vital for the success of any organisation. This session helps you develop an appropriate style to make you more effective. Online

All online sessions are three hours, starting at 09:30 and finishing at around 13:00 (allowing time for a break) – Please note: you will need a laptop or smartphone to access our online platform for all of the sessions listed above

But remember, there are only 8 places available on each of these fully funded sessions, exclusively available to County Durham businesses.


The North East Business Support Fund provides funding for one person from an eligible businesses to attend the Business Bitesize sessions.

To be eligible for the sessions on this application form, your business must meet all of the following criteria:

  • The business must be trading.
  • The business must be an SME.
  • The business must be based in County Durham.

To register click here