Creating a website that delights your customers

Organiser: Digital Pathfinders

Digital Pathfinders

Discover how a design thinking approach can boost your website’s customer experience.

About this event

Join the Digital Pathfinders team at our free, in-person workshop to learn how to use a design thinking approach to ensure that your website satisfies your customers’ fundamental needs

Through this engaging, day-long workshop you will develop a better understanding of your customers and website structure to:

  • Improve your website’s overall experience
  • Increase revenue and grow customer loyalty
  • Lower support costs
  • Gain customers through positive referrals

Morning (9am-1pm) – Empathising with your users to define website goals

In the morning session, you’ll learn to explore the role of research in the design process to better understand how to empathise with users.

Afternoon (2pm-5pm) – Experimenting with page layout and building basic prototypes

Learn about the importance of information architecture and wireframes when it comes to designing websites.

Additional Information

Following the workshop there will be the option to take up additional free-to-access one-to-one support.

Please Note: If you wish to attend this event, you need to register with the Digital Pathfinders programme. Registering for the programme will open up access to more events, one-to-one support and in some cases event funding opportunities. Full details of how to register will be sent to you.