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7 Top Tips for “Creating Outstanding Customer Service”

7 Top Tips for “Creating Outstanding Customer Service”

18th June 2018 | ,

By Ted Stone, Chief Executive, Customer First UK Putting the Customer First® – The National Standard for customer service is an excellent developmental tool which promotes all levels of on-going customer service improvement. Chief...

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The effects of digital technology on professional photography

The effects of digital technology on professional photography

12th June 2018

By Ian McClelland, Director of Ian McClelland Photography The call came in: “Ian, can you write a blog on the advancements of technology in the photography sector?” Now, this came as a bit of...

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The importance of cash flow for start-ups

The importance of cash flow for start-ups

30th May 2018 |

By BIC Business Support Manager, Shirley Hermiston Turnover is vanity, profit is sanity and cash is reality – it’s a well-worn business cliché, but it’s true. So why is cash flow so important for...

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How to get started with video marketing

23rd May 2018 |

Pascal Fintoni educates viewers on the power of video marketing and how it can be utilised to achieve business growth online. With the constant evolution of video — it’s now being utilised more and...

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Why the menopause is an issue every employer has to acknowledge

Why the menopause is an issue every employer has to acknowledge

21st May 2018 |

By Georg Lazarov Tackling a variety of issues is an essential part of every business operation across the world. However, some of those issues are still being considered as taboo and are essentially being...

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Seasonal businesses can be very rewarding

Seasonal businesses can be very rewarding

24th April 2018 |

By Shirley Hermiston It’s common for the demand for business services to fluctuate throughout the year. Most businesses – no matter how small or large – will have their peaks and troughs. An online...

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Want to start a business? Protect your business name and idea

Want to start a business? Protect your business name and idea

28th March 2018 |

By Shirley Hermiston Running your own business can be very rewarding as it can provide a flexible lifestyle and allow you to become your own boss. But if you’re thinking of going self-employed, it’s...

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Starting a business? There’s support for you

Starting a business? There’s support for you

27th February 2018 |

The thought of starting a business doesn’t have to be so daunting. Last month we talked about why self-employment might be suitable for you – whether it’s the thought of becoming your own boss...

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Is self-employment right for you?

Is self-employment right for you?

1st February 2018 |

By Shirley Hermiston At this time of year it’s likely that you’re still working towards a New Year’s resolution. For some people, changing jobs is high on the agenda, but what I’d like to...

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Is your marketing generating the leads you need?

Is your marketing generating the leads you need?

30th January 2018 | ,

By Paul Finch, Pulse Creative Marketing Do you find that you carry out a lot of marketing activity yet are disappointed with the results? It is so easy to think that because you are...

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