Responsible to NEEAL Project Director and NEEAL Compliance Manager
Full time or part time considered: 37 hours per week FT
Salary: £23,088.00 per annum FT + benefits including, pension, healthcare, cycle scheme, flexible working plus café and free on-site parking.
NEEAL operates a whole team culture with all staff expected and encouraged to be actively engaged in the achievement of all its objectives and the delivery of all of its programmes. In furtherance of this, whilst all staff have duties and responsibilities for which they have primary responsibility, they will also carry out other duties as and when required. All staff will look to drive continuous improvement across all of NEEAL’s work, both in their own area of primary responsibility and through actively participating in team discussions and highlighting potential areas of improvement across the whole of the business. NEEAL expects all staff to be mutually supportive and to give, and receive, support to and from each other in an open, frank and empathetic manner.
The overall purpose of this post is to support the North East Enterprise Agency Limited (NEEAL) team in the administration of its business support programmes.
Duties & Responsibilities:
- Acting as main point of contact for incoming enquiries, by telephone, e mail or through the web.
- Ensure the NEEAL team has excellent administrative support across the projects.
- Help manage communications both within the project team and between the project
- team and project delivery partners.
- Support the NEEAL team in the delivery of their duties.
- Support marketing activity undertaken by the team.
- Maintain and develop a solid understanding of public sector funding, regulations and requirements as they relate to the administration of a business support project.
- Process project claims: this will include accurate data input at high volume, paperwork
- checks and full claim checks.
- Ensure that a comprehensive CRM system is maintained to record all project activity.
- Assist the Project Compliance Manager to introduce and maintain governance systems.
- Provide proactive administrative support to ensure that delivery is smooth and all
- project management activities take place in a timely manner.
- Act as a point of contact for internal and external stakeholders particularly in
- the absence of other team members.
- Co-ordinate a web-based events portal and updating the content.
- Ensure that full records for all project activity are maintained.
- Co-operate with auditors and evaluators as required.
- Assist with the organisation and delivery of meetings, including organising hospitality.
- Attendance at various meetings, including Board meetings, for the purposes of minute taking.
- General administrative duties to include making room bookings and set up, phone calls, appointment bookings, archiving, filing, shredding, scanning etc.
- Undertake any other duties commensurate with the grade that may be required by
- the Project Director or Project Compliance Manager.
This post involves working on Enterprise Support in the North East 2 and Business Compass Start Up 2 which are part funded by European Regional Development Fund.
For further details of the vacancy or to send a CV and covering letter: Email: Jacqui.danks@ne-bic.co.uk or write to Jacqui Danks, HR Officer, North East BIC Ltd, Wearfield, Sunderland Enterprise Park East, Sunderland, SR5 2TA.
Deadline for completed applications:- Wednesday 12th June 2024